Download your direct debit form here to make future repayments that bit more convenient.
Making a missed payment
Want to make a payment towards missed payments on your mortgage? It's pretty simple. Contacting our arrears support team is all you need to do; they accept Visa, Maestro, and Laser debit cards.
To make future payments a little bit simpler, you may also set up a direct debit. To set up future payments from your bank account, download the direct debit form or contact the Credit Support Unit using the information provided below.
Who do I contact to make a payment?
- If you’ve missed a payment on your mortgage, or you have a question about your future repayments, we have a dedicated team ready to lend a helping hand.
- Our team will communicate clearly and regularly with you, get an understanding of your financial situation, and assess your case on an individual basis.
- To contact us, just call 0818 280 280.
- Our lines are open: Monday - Friday 9:00 – 17:30, excluding bank holidays.